Witness how SOPHIA offers real-time access to critical machine data, detecting malfunctions, preventing faults, and assisting in the maintenance of the machine and ordering of spare parts.
DUBAI CAMPUS. 25-26 June 2019. DUBAI SILICON OASIS. United Arab Emirates
SOPHIA's new functions:
INFORMATION THAT IS ALWAYS AVAILABLE
You can receive a range of useful information directly on your smartphone or tablet, via the app. The information is always available to the user at any time, even when the machine is switched off.
HIGHER DATA QUALITY
Customers can view indicators relating to machine productivity and specific parameters for the type of machining operation, in order to maintain a consistent standard of performance and perfect the machining cycles.
DIRECT COMMUNICATION
If necessary, the customer can create a video connection via a smartphone to facilitate communication, allowing Biesse Service to actually see what the customer is filming.
SIMPLIFICATION OF ORDERS
The platform allows a spare parts purchase basket to be automatically compiled after the monitoring of the machine component status and the notification of the need for intervention. The customer can choose whether or not to confirm the order.
TIME OPTIMIZATION
The machine data can be viewed directly by Biesse Service, which therefore has all the necessary information already to hand when it communicates with the customer. This means reduced assistance times.
Discover the SOPHIA website
Discover all the advantages that SOPHIA can bring to your company by visiting sophiaplatform.com, a new dedicated website for news and information where you can learn about SOPHIA.
